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Carol Saunders publishes paper in „Financial Times 50“-Journal (A)




The Journal of Management Information Systems (JMIS) will publish the paper „The Impact of Mental Representations on ICT-Related Overload in the Use of Mobile Phones“ by Schöller Senior Fellow Carol Saunders (Northern Arizona University), Martin Wiener (Bentley University), Sabrina Klett (FAU Erlangen-Nuremberg) and Sebastian Sprenger (FAU Erlangen-Nuremberg) in its December Issue. JMIS is ranked as one of the three top-tier Information Systems journals and one of the 50 leading scholarly journals on the Financial Times FT50 list.

The use of information and communication technology (ICT) can be accompanied by the epiphenomenon of ICT-related overload, or the emotional and cognitive state that occurs when individuals are unable to efficiently retrieve and process information delivered by or associated with these technologies. While prior research tends to ascribe this phenomenon to the amount of information delivered, the study presents and provides significant empirical support for an expanded cognitive perspective of ICT-related overload, which views individuals’ information-processing capabilities as being reliant on differences in mental representations associated with cultural, demographic, and experiential factors. 

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